Emails

As well branding emails, you can also update the copy and who the emails appear from

Base Branding

Branding settings will be inherited from your White-label customisation and applied to emails automatically to the parts as shown in the image bellow.

In addition you can also customize these email specific components.

ComponentDescription
Footer CopyText at the bottom of the email (legal implications of what needs to be here)
From email addressEmail address the emails come from (this requires some technical setup)
Partner email addressEmail address you want any partner related emails to go to

Text

Here are the text components you can update per email.

Order created email

ComponentDescription
Shipping addressShow or hide the shipping address block
Estimate dispatch dateShow or hide the estimate dispatch date block
What you've orderedShow or hide the what you've ordered block
PriceShow or hide the items prices (in case you are sending this to a user and dont want them to see the costs)
VAT numberShow or hide the Hurdle VAT number

Order dispatched email

ComponentDescription
Before you start textCopy for this block
Register CTA URLURL only (not CTA copy as well)

Test registered email

ComponentDescription
Returning sample textCopy for this block
Receiving results textCopy for this block
Login CTA URLURL only (not CTA copy as well)
Login CTAShow/hide this CTA

Test received at lab email

ComponentDescription
Processing your results textCopy for this block
Login CTA URLURL only (not CTA copy as well)
Login CTAShow/hide this CTA

Results ready email

ComponentDescription
View results textCopy for this block
Login CTA URLURL only (not CTA copy as well)
Login CTAShow/hide this CTA